Call, request a quote, or check an order

Talk to the shop

Orders
View order status

It’s on your order confirmation, like #1234. We’ll email the order’s status link to the address on the order.

Partner Program

Timberplates Partner Program

The Timberplates Partner Program is for timber framers, builders, and anyone who sends us steel work through the year. The more you order in 12 months, the less you pay on every order after that: plate, welding, powder coating, rod, galvanizing, and the parts you design on this site. There is nothing to sign and no fee. Your orders earn your level.

The levels

Every customer starts at our standard prices. Your orders over 12 months earn a level, and a level lowers the price of everything after it.

LevelSilverGoldPlatinum
Your orders in the last 12 months$25,000$75,000$150,000
A typical quoted order *About 18% less About 28% less About 36% less
Parts you design on this site10% off15% off20% off
Expediting, when our schedule can take itThe full feeHalf the feeNo fee

* An estimate, not a quote. It is a composite across the plate, welding, coating, rod, and hardware in the work we quote in a year, compared with what a Standard customer pays for the same order. Your own saving depends on what is in your order: our own shop work comes down the most, bought-in hardware the least. Your quote shows your price.

How you earn a level

  • Every order counts: Quoted work and orders placed on this site, added together.
  • What we count: The price of the product on each order, after any discount, refund, or cancellation. Shipping charges and sales tax don't count.
  • 12 months at a time: Your level comes from the orders you placed in the last 12 months.
  • Your whole company counts together: Orders from everyone at your company add up to one total.
  • You move up right away: The day your 12-month total reaches a level, your next quote and your next order are priced at it.
  • You move down once a year at most: We check on January 1. If your last 12 months no longer earn your level, you move down one level, never more than one. A level you first reached in the second half of a year is safe through the whole of the next year.

Partner prices and the volume discount

Every customer gets our volume discount on a large order. A partner's level takes its place: partner prices apply to every order, large or small, and the two are never added together.

Expediting

Sometimes a job has to ship sooner than our lead time. When our schedule can take it, we expedite it for a fee we quote: we start it right away, and it goes first at every station in our shop. The table above shows the share of that fee each level pays. When our schedule can't take it, we tell you that instead. A level by itself never moves an order ahead of anyone else's. Only expediting does.

See your progress

Sign in to your projects. Beside your list of projects you'll see your company's level, what you have ordered in the last 12 months, and how far you are from the next level. Each project's totals show the pricing it has, and your quotes are priced at your level too.

How to start

Place an order. There is no form to fill in and nothing to join: every order you place counts toward your level. Design parts on this site, upload your drawings to a project, or ask us for a quote.

If you buy steel through the year and want to know where you stand, call or write us. We'll tell you your 12-month total and what the next level would save you on the work you send.

Questions about the Partner Program

How much will I save on my order?

It depends on what is in it. The figure in the table above is for a typical quoted order, a mix of plate, welding, powder coating, rod, and hardware. An order that is mostly our own shop work saves more than that, and one that is mostly bought-in hardware saves less. Send us the last steel package you bought and we'll price it at our standard and at each level, so you see it on your own job.

Is there a contract or a minimum?

No. There is nothing to sign, no fee, and no minimum order. Your level follows your orders.

Do orders I placed before the program count?

Yes. Your level comes from the last 12 months, whenever they started.

Do my co-workers' orders count with mine?

Yes. Everyone at your company counts toward one total, and everyone at your company gets the company's level. Sign in with your work email so we know you're together.

Can I lose my level?

Only at the January 1 check, and only one level at a time. Between checks, your level can only go up.

Does a level change shipping or lead time?

No. A level changes the price of the work. Shipping and lead times are the same for every customer and are covered in our shipping policy.

Does my level apply to stainless steel?

Not to stainless plate or stainless welding, which are at our standard prices at every level. Everything else on a stainless order, powder coating, rod, hardware, and the parts you design on this site among it, is priced at your level.